SendLabel.de
DHL return labels (Retoure): send goods back to Germany
When a customer in Germany or elsewhere in Europe starts a return, one pre-purchased DHL return label is enough: stick it on, hand it in, done. Pricing depends on the origin country – from €5.27 within Germany.
30 European countries
From €5.27 in Germany
excl. DHL surcharges
Self-service / Excel import / Quote
Self-service ordering requires return labels to be activated on your account. If it is not activated yet, just email us.
Return label reference prices by origin country
Public reference sale prices, excluding surcharges. The following DHL surcharges are added on top of the base price at checkout: road toll & CO2 surcharge €0.19/item; energy surcharge (Germany only, percentage of the base price); peak surcharge €0.19/item (November–December); peak-in-peak surcharge €0.50/item (additional, during defined windows of the peak season). Duties and other destination charges are also excluded; the final price is calibrated by the system at checkout.
| Origin country/region | Price (EUR, excl. surcharges) |
|---|---|
| Austria (AT) | €9.20 |
| Belgium (BE) | €9.55 |
| Bulgaria (BG) | €16.22 |
| Croatia (HR) | €16.56 |
| Cyprus (CY) | €15.75 |
| Czechia (CZ) | €9.20 |
| Denmark (DK) | €11.50 |
| Estonia (EE) | €16.22 |
| Finland (FI) | €16.56 |
| France (FR) | €11.50 |
| Germany (DE) | €5.27 |
| Greece (GR) | €17.25 |
| Hungary (HU) | €9.20 |
| Ireland (IE) | €9.20 |
| Italy (IT) | €13.23 |
| Latvia (LV) | €14.37 |
| Lithuania (LT) | €16.22 |
| Luxembourg (LU) | €8.05 |
| Malta (MT) | €23.35 |
| Netherlands (NL) | €10.35 |
| Norway (NO) | €15.52 |
| Poland (PL) | €10.93 |
| Portugal (PT) | €15.52 |
| Romania (RO) | €15.75 |
| Slovakia (SK) | €15.41 |
| Slovenia (SI) | €15.41 |
| Spain (ES) | €11.50 |
| Sweden (SE) | €20.58 |
| Switzerland (CH) | €15.52 |
| United Kingdom (GB) | €14.95 |
How the return label works
- 1. Check your origin country and price in the table below.
- 2. After logging in, create return labels individually or via Excel import under “My returns” (activation by email is possible).
- 3. Send the PDF label to your customer – they print it and drop the parcel at DHL or a Packstation.
Who it is for
E-commerce sellers handling European returns
Warehouse clients consolidating returns back to Germany
Brands and ERP customers with recurring return volume
Return label FAQ
How does a return label (Retoure) differ from a normal shipping label?
Both are DHL labels. With a return label the shipper buys it in advance, the customer just sticks it on and drops the parcel off without paying. A normal label is used for your own shipments.
What is included in the price?
The table shows public reference sale prices excluding surcharges. At checkout, DHL surcharges are added on top of the base price (road toll & CO2 surcharge, energy surcharge, peak surcharge, peak-in-peak surcharge) and are itemised separately on the invoice. Duties and other destination charges are also excluded; the final price depends on the system calibration and the actual weight and dimensions.
Where is the returned parcel sent?
To the recipient address on the return label – usually our warehouse in Germany, or a German address you specify.
Can I create return labels in bulk?
Yes. With self-service activated you can import via Excel, and business customers can also use the API.
Do I need an account?
Yes, self-service ordering happens after login. For volume or enterprise pricing, simply email us.
My country is not listed – what now?
Send us an email and we will quote based on current carrier conditions.
Request activation / quote
Self-service ordering requires return labels to be activated on your account. If it is not activated yet, just email us.